About Palen Kimball

Palen Kimball has been in business since 1932, and we’ve built our reputation on fairness and providing customer-focused solutions. We consistently hear that one of the main reasons Palen Kimball customers do business with us year after year is that they see a lower overall cost of their operation while simultaneously realizing improvements in safety, efficiency, and productivity. We like to say it must be a “win-win relationship, or there is no deal.” But we also know that actions speak louder than words.

This focus has made us an industry leader in partnering and providing superior mechanical, refrigeration, heating, plumbing, commercial kitchen, and control services and solutions. We pride ourselves on delivering the highest service levels, often at costs significantly lower than if the customer can provide services themselves. The Palen Kimball team knows there is no reason for you to do business with us if we aren’t improving the operational performance of your business while also reducing costs.

Mechanical systems like your commercial HVAC, heating, plumbing, indoor air quality, and energy control services are critical to your business’s health, safety, and productivity. And if any part of your commercial kitchen operation is down, you cannot meet your customers’ needs. So, our philosophy focuses on starting every relationship and every project, seeking first to understand your process, goals, and vision for your business before we start driving toward solutions.

You tell us your requirements — or ask to draw upon over 90 years of expertise where you need help. Then we identify what you require of us before we can do business, seeking a “win-win” solution that will be the foundation for a longstanding relationship.

In 2008, Palen Kimball became a wholly owned subsidiary of Marsden Holding and part of the Marsden family of businesses. Established in 1952, Marsden is a full spectrum facility services provider, offering janitorial, security, building maintenance, and specialty property services across the United States.

Marsden’s focus has always been on building a business built on relationships, so it was easy for Palen Kimball to quickly become part of the family. Joining Marsden provides Palen Kimball’s clients with a unique combination of national strength and local presence. Marsden is a multistate company that services thousands of clients from coast to coast. Despite its size, Marsden focuses on our office locations in the local markets. Each office is invested in its community and local clients, providing personalized service.

At Palen Kimball we have learned that a commitment to long-term partnerships provides the most value. Our customers have become better companies over the long term and continue to help make Palen Kimball a better company. It has become a way of doing business for us—if you do not benefit from doing business with us, we do not benefit from having your business.