We are pleased and excited to inform you that Palen/Kimball Company, a regional supplier of Calibration Services will complete the purchase of iSi (Instrumentation Services Inc.) effective April 1st 2003.

We would like to take this opportunity to welcome you. Companies who have to meet the strict compliance requirements of ISO and the FDA have long recognized Palen/Kimball Company as the calibration vendor of choice. iSi is an accredited lab through the American Association for Laboratory Accreditation (A2LA). The acquisition of iSi is an important step in strengthening our position as the high benefits provider of calibration services. Our goal is to provide you with the highest quality service at the lowest practicable cost.

The integration of iSi should be seamless and invisible to your organization. Whether you have 1 item to calibrate each year or you have 20,000 items to calibrate each year Palen/Kimball Company can structure a program to best meet your needs. We offer everything from drop off services to turn key Calibration Management Services.

Again we would like to welcome you to the Palen/Kimball family if you have questions or comments please feel free to contact us. Otherwise you can expect a courtesy call from a Palen/Kimball representative in the coming months.

For more information about Palen/Kimball Company, a list of contacts, and a list of items we calibrate please visit our website at www.palenkimball.com

Thank you for your continued support

Dennis Brady
Division Manager